1. Click the Start Button, type "Services" (without the quotation marks) in the open box and click OK
. 2. Double-click "Printer Spooler" in the Services list.
3. Click Stop and click OK.
4. Click the Start Button, type "%WINDIR%\system32\spool\printers" in the open window, and delete all files in this folder.
5. Click the Start Button, click Run, type "Services" (without the quotation marks) in the open box and click OK.
6. Double-click "Printer Spooler" in the Services list.
